Professional Experience

Two decades of design excellence across industries

Resume

Cheyne Patterson

UX Architect

cheynep@gmail.com

+1 650 847 8339

Chandler, Arizona

Expert product designer bringing two decades of experience creating intuitive user experiences for complex, emerging technologies including Ai systems, fintech platforms, enterprise SaaS applications, and advanced data visualization. Exceptional at leading teams to deliver innovative products that bridge technical requirements with user needs. Proven analytical and creative abilities with strong written, presentation, and verbal communication skills and entrepreneurial leadership experience.

  • Designed the world's first fully Ai powered shopping agent for Sentient Aware, creating interaction patterns that built a clear and intuitive rhythm between fast visual selections and the system's Ai driven responses.
  • Developed multi tool generative Ai pipelines that accelerated UX design and produced functional prototypes for fast structural exploration, making high quality design possible without large teams.
  • Led the digital migration of 12 million BankOne users to Chase.com, the largest banking web integration effort of its time with more than 1,200 team members involved.
  • Led the system wide redesign of NBA.com for the 2008 to 2009 season relaunch which became the most successful digital release in Turner Sports history.
Ai & ML Product Design Banking & Fintech UX SaaS Platform UX UX Systems Architecture Human-Ai Interaction Data Visualization Product Team Leadership Product Strategy
  • Ai driven products and experiences — generative Ai workflows, prompt interface design, human Ai interaction patterns, neural network interfaces.
  • Digital finance innovation — payments, blockchain, open banking, crypto asset management.
  • Complex systems and data visualization — semantic interaction models, exploratory UIs, graph and large-scale data visualization.
  • SaaS applications — cloud platforms, security solutions, workflow automation, data driven dashboards.

Soteria Studios

Menlo Park, CA

Principal Product Designer

March 2020 – Present

Created a commercial studio focused on advanced generative pipelines, building optimized design workflows that combined creative skill, automation, and Ai tools to deliver production work with exceptional speed and quality.

  • Developed Ai workflows that moved from ideation and requirements into functional site structures, using agentic coding tools to generate HTML prototypes and early site implementations.
  • Built a set of workflows that used generative Ai to accelerate UX design, motion design, video, illustration, and 3D work, making it possible to produce high quality content without relying on large teams.
  • Identified limitations in early generative Ai video tools and suggested the first frame last frame Ai video feature in late 2023, submitting detailed requirements to Runway that became one of the most widely used features in Ai video generation the following year.

AxisTrace

Menlo Park, CA

Principal Product Designer

Jan 2017 – March 2020

Created a platform for intuitive exploration of large network graphs using Ai generated clustering, multi-level semantic layers, and 3D visualization to surface critical paths and relevant behavior at each depth. Pivoted to founding a studio to focus on 3D and Ai driven creative work.

  • Built the system as a modeless, single pane workspace where zooming into Ai generated semantic layers was the core interaction. The same controls worked at every level, from the full network to individual nodes and edges, maintaining strong user orientation and navigational control.
  • Designed a domain agnostic, multi-level semantic model that made very large machine learning graphs readable without losing the underlying clustering or behavioral relationships.
  • Created a custom vector-based system that kept memory use low while supporting smooth zooming, clear visual cues, and consistent behavior across more than ten thousand interactive elements.
  • Added practical tools for looking at behavior over time, including event centered scrubbing and simple upstream and downstream tracing so analysts could replay and understand what happened without switching to separate tools.

Sentient Technologies

San Francisco, CA

AI Product Designer

May 2015 – Feb 2016

Designed the world's first Ai powered shopping agent, Sentient Aware, pioneering new interaction patterns built on image-based search, evolutionary algorithms, and early generative techniques while working within the limits of 2015 era Ai.

  • Worked with machine learning and data science teams to understand early Ai models including convolutional neural networks, evolutionary algorithms, and early generative adversarial networks to learn how they supported image-based search.
  • Designed the core interaction loop where users began with a text search, selected the closest visual match, and received ranked results, creating a clear and intuitive rhythm between user decisions and system feedback.
  • Studied how people shop for shoes in the real world and uncovered the mental models they use to judge color, shape, texture, style, and occasion.
  • Mapped user expectations to what early visual Ai could interpret, creating interactions that returned results consistent with how people intuitively thought about shopping for shoes on mobile and web.

Vectra Networks

San Jose, CA

UX Architect

June 2014 – May 2015

Architected end to end UX for a machine learning based threat detection platform, collaborating with data scientists and security researchers to build behavior focused network visualization that surfaced anomalous activity across enterprise networks.

  • Designed a multi scale, semantically aggregated graph visualization system using hierarchical abstraction and semantic zooming to transform enterprise networks with 10,000 plus nodes into interpretable layers for investigation and diagnosis.
  • Conducted extensive user interviews with SOC analysts to understand how they mentally cluster network assets and think about threats, then translated those mental models into navigable graph workflows that supported rapid situational awareness.
  • Designed time-based exploration and human in the loop interaction capabilities that allowed analysts to review how clusters and behaviors evolved over time, label and refine system generated groupings, and assess risk using threat and certainty scoring tied to user defined critical assets.

Hewlett Packard

Sunnyvale, CA

UX Architect (Contract)

Dec 2013 – June 2014
  • Led UX and visual redesign for HP.com shopping targeting SMB market.
  • Delivered production ready HTML prototypes ahead of SCRUM sprints.

Kabam

San Francisco, CA

Director of User Experience

July 2011 – Dec 2011
  • Directed UX across nine game teams.
  • Shipped in game commerce and social features.
  • Established user research and design system practices.

ADP

Alpharetta, GA

UX Lead (Contract)

June 2010 – June 2011
  • Redesigned GlobalView HR SaaS platform with internationally distributed team.
  • Resolved major usability issues in Workforce Now by simplifying workflows and introducing search functionality.

Coca-Cola (CokeCatalog.com) — Atlanta, GA

UX Design Lead (Contract)

2010

Led offshore B2B platform for over 5,000 products and integrated complex distribution systems.

IXD Solutions — Atlanta, GA

Principal UX Designer

2008 – 2009

Delivered UX for Fortune 100 clients including PepsiCo and Internap.

Turner Sports (NBA.com) — Atlanta, GA

UX Architect

2007 – 2008

Responsible for end-to-end redesign of NBA.com with a focus on news, video and community features.

Colonial Life — Columbia, SC

UX Design Lead

2006 – 2007

Redesigned insurance enrollment systems for web, mobile, and offline use.

JPMorgan Chase — Wilmington, DE

UX Design Lead

2004 – 2006

Led migration of 12 million BankOne users to Chase.com and architected multi-factor single sign on for all entry points.

UX & Product Design

Figma · Axure RP · OmniGraffle · Information Architecture · Interaction Models · High-fidelity Prototyping · Wireframes · Design Systems · Pattern Libraries · Journey Mapping · User Research · Personas · Usability Testing · Heuristic Evaluation

Generative & Spatial Tools

Extensive experience across multimodal generative video and image pipelines · Adobe Creative Cloud (Photoshop, Illustrator, Substance, Premiere) · Blender · Unreal Engine · Davinci Resolve · Gaea

Technical & Workflow Tools

Ai coding agents for creating structural HTML layouts and early product frameworks · Requirements & Functional Specifications · Word · Excel · PowerPoint · Agile/SCRUM · Visio · Process Flows · Site Maps · Use Cases

Business Administration

Scottsdale College · Scottsdale, AZ

1996